CASE STUDY / 10
Home Care Labor Costs and Scheduling
Combines hours and payroll data for cost analysis and staff matching.
SCOPE / Labor cost analysis, scheduling tools, and cross-functional collaboration
PROJECT GALLERY
Use operational data to make staffing decisions.
- The challenge
- Manual scheduling took time, assignments were uneven, and revenue and costs were difficult to analyze together.
- Key decision
- We worked with project partners to understand labor costs and build staff-matching tools from service, hours, and payroll records.
- Design response
- Together we created a cost workbook for overtime, travel between visits, and service mix, plus a scheduling filter for availability, skills, and willingness to take assignments.
- Scope and business value
- The tools help managers compare costs and check staffing assignments with less manual work, providing a basis for staffing and operational decisions.
- Scope
- Labor cost analysis · Cost workbook · Staff-matching filter · Cross-functional collaboration
Use operational data to make staffing decisions.
- The challenge
- Manual scheduling took time, assignments were uneven, and revenue and costs were difficult to analyze together.
- Key decision
- We worked with project partners to understand labor costs and build staff-matching tools from service, hours, and payroll records.
- Design response
- Together we created a cost workbook for overtime, travel between visits, and service mix, plus a scheduling filter for availability, skills, and willingness to take assignments.
- Scope and business value
- The tools help managers compare costs and check staffing assignments with less manual work, providing a basis for staffing and operational decisions.
- Scope
- Labor cost analysis · Cost workbook · Staff-matching filter · Cross-functional collaboration